Executive Metrics
Predictive Analytics & Scenario Modeling
Scenario Impact:
Baseline projection shows $62.4M revenue in 3 months
Real-time Analytics, Predictive Insights & Automated Intelligence
¹ Revenue Run Rate: Calculated as current month revenue × 12. Updated in real-time from billing system. Includes all recurring revenue streams but excludes one-time fees.
² Active Customers: Customers with at least one login in the past 30 days. Real-time sync with authentication service every 60 seconds.
³ Net Promoter Score: Based on rolling 30-day survey responses. Calculated as % Promoters - % Detractors. Sample size: 412 responses.
⁴ Churn Rate: Monthly logo churn calculated as (Churned Customers / Total Customers at Start) × 100. Predictive model identifies at-risk accounts with 87% accuracy.
⁵ System Uptime: Measured across all critical services. Real-time monitoring with 10-second granularity. SLA target: 99.9%.
⁶ Operational Efficiency: Composite metric of automation rate (40%), process cycle time (30%), and resource utilization (30%). Updated daily.
Predictive Models: Revenue forecasting uses ARIMA model with 92% historical accuracy. Churn predictions use gradient boosting with customer behavior features. Scenario modeling updates in real-time.